Account Handler Posted Feb 15
Resource Management , Welshpool, Powys, United Kingdom
 
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Account Handler

Location: Welshpool

Contract type: Permanent

Salary: Up to £21,000 (depending on skills and experience) plus company benefits

Our client is one of the UK's leading insurance brokers, employee benefits, healthcare and financial planning consultancies. The Group has 33 locations across England and Wales employing over 1,200 members of staff.

A multi-award winning business, our client works hand in hand with local, national and international clients in over 100 countries. Our client has built its business on the ethos of placing the client at its heart and providing the very best care and personal service - a core value that still remains true today.

The Role:

Due to their continued success and ambitious plans for further growth, our client have a fantastic permanent opportunity for an Account Handler within the small business unit based in Welshpool.

The Candidate:

High level of ambition

Excellent communication skills

Strong customer handling skills teamed with a positive approach

Desire to achieve results

Someone with experience or a background in dealing with small business'

The ability to prioritise workloads

Excellent timekeeping

Ability to build and maintain rapport

The ability to work to targets and KPIs

Key Responsibilities:

To act as the first point of contact to provide clients with professional support and accurate information with regards to the companies product and services

To provide relevant information to the sales team to ensure sales opportunities are realised

To produce and maintain accurate and complete documentation/correspondence

To log all business activity, ensuring revenue is accurately recorded and documented

Essential Experience:

Knowledge and Experience within insurance

Experience in a broker or commercial insurance environment is a real advantage

Exceptional customer focus with great relationship building skills

Understanding of working within SLA's

Knowledge of Acturis is useful

Cert CII qualified or prepared to work towards

To be considered for this role please click 'apply'

Employment Type: Permanent

Pay: 17,000 to 21,000 GBP (British Pound)
Pay Period: Annual

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